Privacy Policy

Last Updated: November 6, 2025

This Privacy Policy explains how Small Town Collectors (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use www.smalltowncollectors.com (the “Site”) and our services.

1. Information We Collect

a. Information You Provide Directly

  • Name, billing address, and shipping address
  • Email address and phone number
  • Payment information (processed securely through third-party providers; we do not store full payment details)
  • Account login details (if you create an account)
  • Any messages or correspondence you send us

b. Information Collected Automatically

  • Your IP address and browser type
  • Pages viewed and time spent on our Site
  • Device type and operating system
  • Cookies or similar technologies used for site functionality and analytics

2. How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your purchases, account, or inquiries
  • Improve our products, services, and website experience
  • Prevent fraud and maintain the security of our Site
  • Comply with legal and regulatory requirements
  • Send you updates, promotions, or newsletters (only with your consent)

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality and user experience. You can manage or disable cookies through your browser settings; however, doing so may limit certain features of our Site.

4. How We Share Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers who help us operate our Site and process payments (e.g., payment gateways, shipping partners)
  • Legal authorities if required by law or to protect our rights, safety, or property
  • Analytics providers to help us understand how visitors use our Site (using aggregated and anonymized data)

All third-party service providers are required to handle your information in accordance with applicable privacy laws and only for the purposes for which it was provided.

5. Payment Processing

Payments are processed through secure third-party payment processors. We do not collect or store your full credit card number or payment credentials. Please review the privacy policies of the payment processors used at checkout for more information on how they handle your data.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal, accounting, or reporting requirements

When personal information is no longer needed, we securely delete or anonymize it.

7. Protecting Your Information

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for certain uses of your information (subject to legal or contractual restrictions)
  • Request deletion of your information, where applicable

To exercise these rights, please contact us using the details below.

9. Email Communications

We may occasionally send you updates, offers, or newsletters if you have opted in. You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us directly. We comply with Canada’s Anti-Spam Legislation (CASL).

10. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor without parental consent, we will delete it promptly.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

Our website and servers are located in Canada. If you access our Site from outside Canada, your information may be transferred to and processed in Canada, where privacy laws may differ from those in your country.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when it was most recently revised. Continued use of our Site after any changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: support@smalltowncollectors.com.

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